Beautiful glassware designed to make coffee, tea, smoothies, and everyday drinks feel a little more special.

Contact Us

Contact HavenRoot

Thank you for visiting HavenRoot. We value every customer and are committed to providing helpful, professional, and responsive support throughout your shopping experience.

Whether you have a question before placing an order or need assistance with an existing purchase, our customer support team is here to help.

Customer Support

You may contact us regarding:

  • Product information

  • Order questions

  • Shipping and delivery

  • Order tracking

  • Returns and refunds

  • Damaged or incorrect items

  • Website assistance

  • General inquiries

Please include your order number when contacting us about an existing purchase. Providing relevant details can help our team review your inquiry more efficiently.

Contact Information

Store: HavenRoot
Website: HavenRoot.store
Email: support@HavenRoot.store
Phone: (800) 728-3277
Address: 143 St Leonards Ave, Toronto, ON M4N 1K6, Canada

Order & Shipping Assistance

HavenRoot provides free worldwide shipping, with estimated delivery typically within 7–10 days.

If you have questions about an order that has already shipped, please provide your order number and any relevant tracking information when contacting our support team.

Returns & Refunds

We offer free returns and refunds within 30 days, subject to the eligibility requirements stated in our Return & Refund Policy.

Before returning an item, please contact our customer support team so we can provide the appropriate return instructions.

We're Here to Help

Our goal is to make every HavenRoot shopping experience clear and convenient. If something does not go as expected, please contact us and provide as much relevant information as possible so our team can assist you.

Thank you for choosing HavenRoot.